Refund policy
RETURN POLICY
We accept returns of domestic orders within three (3) days of the date the order was received at the mailbox. The request must be made within three (3) days after receiving your order (Starting when the tracking number appears as “delivered” or “available for pick up”), otherwise we will deny the request.
- No money will be refunded only STORE CREDIT.
- Store Credits are valid for 30 days from the day it was created.
- We only accept two (2) consecutive returns per customer and no more than 5 returns accepted per calendar year. Otherwise, no request for returns will be accepted.
Merchandise must be returned new, unworn, without any odors, unaltered and with tags attached. Customer is responsible for any return shipping fees.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
NON RETURNABLE ITEMS
- All Sales Items, Pre-Orders, Swimwear, Bodysuits, Leather & Metallic clothing , White & Ivory Clothing, Sequin clothing, Rhinestone clothing, Holiday or seasonal clothing, Lay-aways, One Size Clothing, Accessories, Jewelry, are Final Sale and are not eligible for returns nor exchanges.
- Sale Events that include sale items and or discount codes are Final Sale and are not eligible for returns nor exchanges.
INTERNATIONAL: We are currently NOT accepting returns or exchanges in any case on international orders. All sales will be FINAL.
HOW TO REQUEST A RETURN
To request a return, please click here: Start a Return within three (3) days after receiving your order at your mailbox, and we will contact you with the instructions.
Order that we receive without having completed the process or do not qualify for a return, will NOT be accepted and will be returned.